Privacy and Security



IRESE Privacy Policy



Welcome to IRESE. We strongly believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. Our privacy policy applies to all current and former IRESE members. Following is a summary of IRESE's privacy practices. Click on any of the topics below or scroll down to get more details.

We collect information about you:

  • Directly from you as a community member at the time of registration.
  • Periodically as you update your profile information.
  • From outside sources such as credit bureaus in order to offer you the services you request through this web site.
  • Through feedback from other users of IRESE with whom you may conduct business.

We share your information:

  • With other members of IRESE, but only as much information as you choose to reveal about yourself.
  • With third parties that are involved in the process of providing the services that you request, such as credit bureaus, customer service providers, and collection agencies.
  • As permitted or required by law.
  • IRESE does not sell or rent your information to third parties for marketing purposes.

We give you choices regarding your information:

  • You have choices about the personal information you display about yourself.
  • We give you easy access to update your personal profile and view your transaction documents.
  • You can update your personal preferences at any time.

We share and display certain credit and loan status information only with registered Brokers and Investors:

  • We display Property Owner applications only to registered Brokers and Investors on the IRESE web site.
  • Registered IRESE investors are able to view additional credit data from credit bureau files of owners.
  • We display payment status information on loans to registered Brokers and Investors.
  • We notify Brokers and Investors of the delinquencies on owners' loans.
  • We notify brokers and bidding investors of cancellations of your applications.

We protect your information:

  • Using Secure Socket Layer (SSL) encryption technology to protect your personal information that you submit to IRESE.
  • By limiting employee and third party access to your personal information on a "need to know" basis.

Links to other important information:

You can give us feedback or submit questions at any time by contacting customer support .

Note Regarding Children Under 18


Members of the IRESE community must be U.S. Residents that are 18 years of age or older. Children under the age of 18 are not eligible to participate in the offerings on this web site.

We collect information about you

IRESE collects personal information as part of the registration process for people and company joining the IRESE. This information includes name, email, address, and telephone number. We may collect your social security number, business tax number and driver license number in order to help determine your credit grade and verify your identity. If you have a question regarding our services prior to registering as a member, we may collect your name and email address in order to respond to your requests.

If you submit an application as an owner for a Mortgage Financing, the application will contain basic information regarding your credit grade and other financial information, in addition to any other information about the property you make the personal decision to post.

We use your name and social security number to request a credit report. We use information from your credit bureau file to verify your identity, protect against fraud, and provide IRESE investors with a more complete picture of a owner's credit history.

We use your information to prepare your Mortgage Financing application and to facilitate requested transactions in the IRESE. This includes:

  • Obtaining credit information in order to determine your credit grade.
  • Communicating with financial service companies to facilitate automatic payments, notes sales, and other services in order to complete your transactions.
  • Assisting members in completing transactions with other members, including arranging email contacts and collection services if necessary.

If we have trouble processing a transaction, we may use this information to contact you.

We share your information

If you choose to ask someone to join IRESE, or if you choose to use our referral service to tell a friend about our web site, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the web site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may click on the unsubscribe link at the end of the email to prevent IRESE from sending additional email to his or her email address.

We have relationships with trusted third parties that perform services on our behalf. This includes credit bureaus, customer service agents, and collection agencies. We share information with these service providers in order to complete the transactions that you request. All service providers are bound by contract to maintain the confidentiality of your personal information.

We may share your information with law enforcement or other government agencies as required by law.

IRESE does not sell or rent your personal information to third parties for marketing purposes.

We give you choices regarding your information

Some information is required in order to participate in the IRESE. For example, we need certain information in order to verify your identity as an individual and establish your credit grade.

Some information is optional, such as some details about your property. You can share as much or as little optional information as you like. Property Owner applications must not include any personally identifiable information, but otherwise the information you choose to share in an application is entirely your own choice, and you share this information at your discretion.

You have the ability to view the Mortgage Financing, Home Equity Protection Plan and Future Equity Agreement agreements and other documentation you may have in place in connection with your activities as a Property Owner. These documents are accessible through your member account page when you log in.

You have the ability to view the Real Estate Options and Real Estate Notes agreements and other documentation you may have in place in connection with your activities as an Investor or a Broker. . These documents are accessible through your member account page when you log in.

You can access and review the personal information you submit at any time. To update your personal profile information, you can log in to your account using your email address and password specified at the time of registration. Go to "Home> My IRESE > Profile" and make changes to your profile as necessary. Take me there

We give you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes. For example, you can elect not to receive newsletters, promotional material, event notifications, research or surveys, and Broker notifications. You can opt out of receiving these communications, or you can view or change your account opt-out preferences. Go to "Home> My IRESE > Profile" and make changes to your preferences as necessary. Take me there

There are some messages you cannot opt out of, typically for security or legal reasons. Examples of these include messages regarding fund transfer activity with your accounts, notifications regarding upcoming payments, certain changes to legal agreements, and required disclosures.

The information we collect from you when you register as a IRESE member is kept securely in our database. We retain this information to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, auditability and data integrity.

We share and display certain credit and Mortgage Financing status information

If you register as an owner and create a Mortgage Financing application, we display your application to registered Brokers and Investors only – including IRESE credit grade, debt-to-income ratio, loan-to-value ration and the property information your provided and verified for your application – privately to registred Investors and Brokers on the IRESE web site. Registered IRESE Brokers and Investors are able to also view the following additional credit data based on your credit bureau file:

  • The number of accounts on which you are currently late on a payment; this includes any unpaid charge-offs or other derogatory balances.
  • The total past-due amount you owe on all delinquent and charged-off accounts;
  • The number of 90+ days past-due delinquencies in your credit file in the last 7 years.
  • The number of negative public records on your credit file over the last 12 months, and over the last 10 years; negative public records include, among other things, bankruptcies, liens, and judgments.
  • The month and year your first recorded credit line was opened; credit lines may include, among other things, revolving, installment, and mortgage credit.
  • The total number of credit lines appearing in your credit file, along with the number that are open and current; credit lines may include, among other things, revolving, installment, and mortgage credit.
  • The total balance on all of your open revolving credit lines.
  • Your bankcard utilization ratio, expressed as a percentage, reflecting the ratio of the total balance used, to the aggregate credit limit on, all of your open bankcards.
  • The number of inquiries made by creditors in the last six months, as shown in your credit file.

If you obtain a financing through Mortgage Financing as a property owner, we display note status information on your financing. We use computer generated symbol to identify your Mortgage Financing. If you become fifteen (15) days delinquent on your note payments, we will notify your Broker of the delinquency. If your application is cancelled by IRESE, we notify your Broker and Investor who bid on your application of the cancellation.

We protect your information

At IRESE, we are committed to maintaining the security and confidentiality of your personal and financial information. We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards for financial institutions.

We protect your sensitive account information by storing it in encrypted form on computers not connected to the Internet. We control access to this information via secure web pages, and limit access to only those employees or third parties on a need to know basis. We do not allow visibility to Social Security number, bank account information, or credit card information via the web site.

We employ firewalls and other security technologies to protect our servers from external attack. We enable our servers with Secure Socket Layer (SSL) technology to establish a secure connection between your computer and our servers, creating a private "conversation" that cannot be viewed or accessed by other parties. We test our systems regularly to insure that our security mechanisms are up to date.

The security of your account also depends on the protection of your IRESE password. You should not share this password with anyone. We have developed procedures for recovering your password which will not require you to send us your password via email or give it out over the phone. If you ever receive an email requesting entry of your email address and/or screen name and password, please confirm that you are on a web site with a URL beginning http://www.irese.com/ or https://www.irese.com.

Federal and state regulations may require that we maintain and report aggregate demographic information on members who participate in transactions. We may also maintain information, including personally identifiable information of our members, for a period of seven years or more in accordance with federal and state laws.

Marketing preferences

IRESE does not sell or rent your information to third parties or marketing firms. We do send communications to you periodically to notify you of status or events related to your participation in our community. Some of these communications are required as part of transactions you are contemplating or have completed through our web site.

Our use of cookies

Cookies are small text files created by a web site that store information on your computer, such as your preferences when visiting that site. IRESE uses cookies when you sign in, to keep track of your personal session, including some account identifiers so that we can ensure that you are the only person making changes to your account. We also use cookies to track your activity on our site as a unique person. All of this information is stored in an encrypted fashion for security reasons, and no personal information about you is stored.

We use session ID cookies to make it easier for you to navigate our site. Session ID cookies expire when you close you browser. We use a persistent cookie that remains on your hard drive for an extended period of time, so that we can recognize you when you return to our web site. You can remove persistent cookies by following directions provided in your Internet browser's "help" file; however, because we use cookies for our sign-in functionality, if you choose to disable cookies you will not be able to log on to the IRESE web site.

Our use of web beacons

We employ a software technology called clear gifs (a.k.a. web beacons), that help us better understand user interaction with our web site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Third party links

IRESE may post links to third party web sites that are not subject to this privacy policy. Some member pages may also contain links unrelated to IRESE. If you visit these web sites, we encourage you to read their privacy policies before providing them with any personal information.

Helpful tips on protecting your information

Screen name selection

Your screen name is what IRESE use to identify you in any communication to protect your privacy. You should choose a screen name that does not closely resemble your real name.

Password reminder

It is a good practice to select a password reminder for your account that is only known to you and would be difficult for someone to guess. Another good practice is to change your password periodically (every 90 days).

State law

You may have privacy rights under applicable state law in addition to those outlined in this privacy policy.

Changes to this policy


To accommodate changes to our web site, changing technology, and possible legal requirements, IRESE may change this privacy policy at any time. We will promptly post any policy changes to this page and notify our members directly with notice of any material changes.

For additional information, or if you have any questions regarding this policy or the privacy practices at IRESE, please contact us.

Email Contact customer support
Write IRESE, Inc.
3570 Carmel Mountain Road
Suite 200
San Diego, CA 92130

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Last revision date: September 1, 2010


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